Let’s agree that feedback is information that comes to us about our behavior including what we say and how we say it. At home, at work, wherever we go, we are receiving feedback. It is valuable, it is our friend.
We naturally prefer positive feedback. That we did a good job on some task. That we were thoughtful. That we were brave. That we handled something well.
Negative feedback? It, too, is so valuable this note encourages you to ask for feedback even, and most especially, when it could be negative. How can we get to where we want to go if we don’t know we’ve veered off course?
Are you so determined to reach your goals that you are willing to step outside your comfort zone….remembering that everything you want is outside your comfort zone?
Here’s a question you can use to obtain feedback repeatedly to help you reach your goals. Jack Canfield, who taught it to me, said it is the most valuable question he’s ever used. Here it is.
On a scale of one to ten, how would you rate the quality of our relationship (service/product) during the last week (or whatever time period is appropriate)?
Any answer less than a ten gets the follow-up question.
What would it take to make it a ten?
He asks his wife once a week. He asks his staff once a week. One to his staff could be “On a scale of one to ten, how would you rate the meeting we just had?”
As we are 100 percent responsible for the quality of our lives, then asking for feedback is part of the equation for our own successful living. Will you try it this week?
Two more questions you can use to obtain the feedback that helps you stay on course to your success.
What worked for you?
What would have worked better for you?
Notice these do not use the words “like” in any of its forms. These questions specifically ask what worked and then what would have worked better. People easily identify what they don’t like. The second question encourages them to provide a solution and they appreciate being asked their opinion for improvement.
Whenever you receive feedback, you decide what you’ll implement. No matter the tone or the quality of the feedback, you can always say “Thank you for that feedback. Thank you for caring enough to share it with me.”
Are you glad it is Monday and that you have the opportunity to gain valuable feedback this week? Are you goals motivating enough for you to step outside your comfort zone and use these questions?